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  • How to access agent manager from Contact Center Server

    I went to bin folder and launch nlamain.exe but it is all greyed out.

  • #2
    Launch the diagnostic application first. Then run the nlamain.exe

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    • #3
      you rock!!!

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      • #4
        Better yet, open up a command prompt and type "cac nla"

        Contact Center Reports = "cac fla"

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