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  • Contact Center Director error

    After upgrading ECC from R5.0 to R5.1 we get the following error when trying to open CC Director: "Java Virtual Machine Launcher - Could not find the main class. Program will exit." Has anyone out there seen this before?

  • #2
    There is a new java release needed for the tool in 5.1 I believe. Try updating your java to the newest release.

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    • #3
      Thanks! I'll give that a shot and post the results..

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      • #4
        Verified cutomer is running the latest release of JAVA, still not working.

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        • #5
          Dont forget about the JAVA environment variables: you need CLASSPATH or CLASS_PATH environment variable to contain the directory where the .class or .jar files are stored. Also be sure that PATH contains a path to javac.exe and java.exe

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