Announcement

Collapse
No announcement yet.
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • ext=p not working as planned

    Prior to the upgrade from CC 4.x to 5.1 agents were able to log in with any extension no matter where they are sitting.

    After the upgrade this no longer worked so we added ext=p (prompt for extension) to the toolbar shortcut. This should solve the problem but calls are still ringing through to whatever extension the agent logs in with.

    Has anyone else had trouble with this even after adding the "prompt" switch?
Working...
X