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  • Issues With Phones Not Picking Up?

    Anyone else having problems with Shoretel Model 230 phones, when you pick up the handset it either goes to speaker or doesn't pick up and sometimes hangsup on the caller or there is a 15-20 sec delay before it picks up. Seems like the button is sticking. I currently have 10 problem ones and had at least that many that I sent back to have repaired just curious if this is a known issue with the model 230's? We have been using these phones now for about 2 years I hope 2 years is not the service life. Seems like more and more are starting to show the same symptoms.