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  • Outlook and existing meetings and call handling

    Ive setup call handling modes for outlook and shoretel call manager.

    I get the Call Handling Mode tab on meetings I create and therefore can select the "in a meeting" option.

    I can't however access the call handling modes on meetings that are sent to me by another coworker. I would imagine I should be able to set my call handling automatically to "in a meeting" whether I create the meeting or not.

    Am I missing an option somewhere?

    Anyone else out there been successful in getting the automatic call handling modes on meetings not created by yourself?