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  • Report Clarification - Transfers

    Greetings -

    I am working on some custom reports for my company and have come accross an item that needs clarification.

    I need to know if the system captures transfers in-int (internal to internal). In looking at the reports it appears anytime a transfer code (command.reason = 9) is recorded is only when an In-EXT (inbound from external) call type is recorded. I suppose I just need further clarifcation as I need to capture the data regarding internal to internal transfers for a report.

    Thank you for any information, links or clarification you can provide.


    Jason Dodson
    BMI
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