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  • External phone ringer

    We have a customer who wants to connect a bell or a loud ringer to their IP phone so that when a call comes in the bell rings loud enough as they work in a noisy environment.

    Is it possible to connect a analog bell directly to the headset port on the phone? are there any such bells/ringers available? what would be the best way to do this? The requirement is to have a device that rings loud enough whenever the phone rings so that it can be heard.

    Any ideas? Please advise

  • #2
    Check out this thread - not all perfect solutions but a lot of ideas brainstormed and discussed.

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    • #3
      And the thread... http://www.shoretelforums.com/forums...orments-2.html

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      • #4
        Depending how loud you need it, you can write a custom FTP file to change the values on the ringer to be really loud (can be set for a specific phone or all phones) - not sure how long the speaker would last with that, but it could be tested without using a separate piece of hardware.

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        • #5
          Originally posted by CelticTech View Post
          Depending how loud you need it, you can write a custom FTP file to change the values on the ringer to be really loud (can be set for a specific phone or all phones) - not sure how long the speaker would last with that, but it could be tested without using a separate piece of hardware.
          Nathan, would you be able to advise me how to do that?

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          • #6
            I've attached a document for setting up custom values on the phones.

            You'll be interested in this line in the shoretel_<MAC of Phone>.txt file that you'll create, it's mentioned in the document:

            RingerLevels 130,258,410,649,1029,1631,2584,4096,6492,10284

            We've found that a change of around 200 to 500 is noticeable, you may want to go more in your case.

            After you've created the text file, make sure it's in the c:\inetpub\ftproot\ folder and reboot the phone, you should see it download the file with its mac address and then you can test.

            Make sure you back up these files too, an upgrade of the system will delete these files.
            Attached Files

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            • #7
              Originally posted by CelticTech View Post
              I've attached a document for setting up custom values on the phones.

              You'll be interested in this line in the shoretel_<MAC of Phone>.txt file that you'll create, it's mentioned in the document:

              RingerLevels 130,258,410,649,1029,1631,2584,4096,6492,10284

              We've found that a change of around 200 to 500 is noticeable, you may want to go more in your case.

              After you've created the text file, make sure it's in the c:\inetpub\ftproot\ folder and reboot the phone, you should see it download the file with its mac address and then you can test.

              Make sure you back up these files too, an upgrade of the system will delete these files.

              Thanks a lot Nathan, Ill give that a shot, I appreciate all the help

              Comment


              • #8
                If the speaker is still not loud enough you could do this from V10.2
                Get an Analog Terminal Adapter device and connect a regular analog bell to it.
                Configure the ATA as a SIP extension on the ShoreTel - there is a technote available on how to do this with Mediatrix ATA's.
                Use the shiny new Simultaneous Ringing feature to make the loud bell ring at the same time as the regular extension.

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