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  • Savance EIOBoard Tapi intergration

    We are running shoretel system using the included PCM and have recently installed a new app from Savance (EIOBoard) that can intergrate with a phone system using tapi with a tsp installed on the server running the EIOBoard software. This will then update the user's status on the board when they are on a call.

    I have been looking for any information on a tsp that I can install on the server that will then allow this to intergrate. The server is MS 2008 server.

    Do I just have to install the PCM on the server for this to work?

  • #2
    Please see appendix E of the Planning and Installation Guide. This is the same process you will use here. All user extensions should be available via TAPI after performing those steps.