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  • Asterisk IVR and SIP Trunk

    Hi,

    I'm wanting to setup an Asterisk IVR that will be used for only one department at our company. The IVR will be used for incoming calls and automated outbound calls for that department.

    What is the best way to integrate ShoreTel and the Asterisk IVR?

    ShoreTel will need to pass calls to the IVR and then the IVR will need to be able to dial out using ShoreTel.

    Thanks for your help.
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