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  • Avaya Handsets for Shoretel Phones?

    Anyone have any luck purchasing replacement handsets for Shoretel phones? I found that handsets for some Avaya phones will work on shoretel phones. They even look like real shoretel handsets?

    This is what I used:
    Avaya Partner 18D Handset Euro Series 2 II
    Last edited by rwensmann; 07-21-2014, 10:04 AM.

  • #2
    Huh? The set you mention is a nothing more than an analog desk set. Is that how you set it up?

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    • #3
      I think he's talking about the handset, not the telephone itself. This is good to know. I asked our partner about ordering replacement phone parts (handsets, etc.) and got a blank stare.

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      • #4
        Yes, I mean handsets. The kind that interfaces with users ear and mouth holes. Handsets get crudded with slobber and earwax. Need to replace some. They are grody. Nobody knows where to buy new ones.

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        • #5
          I love that you used the phrase mouth holes.

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          • #6
            We have purchased replacement handsets from ShoreTel via our partner. They were pretty inexpensive. If your partner gives you a blank stare, tell them to talk to their contacts at ShoreTel for the part number.

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            • #7
              They are $27 ea., much more expensive then the $16 Avaya sets.
              Last edited by rwensmann; 07-21-2014, 10:16 AM.
              Randy Wensmann
              [email protected]
              (408) 385-3485
              www.btxchange.com

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              • #8
                ShoreTel Replacement handsets

                http://www.dealonvoip.com/accessories.html $12.95
                Randy Wensmann
                [email protected]
                (408) 385-3485
                www.btxchange.com

                Comment

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