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  • Shoretel TAPI line name

    Hi,
    I'm a developer trying to do call control using TAPI with Shortel(using JulMar ATAPI for C#)
    The TAPI line name reported by shoretel for a user looks something like
    " <Username> 60/12, IP Phone: <Ip address> - Address" Occasionally I get
    "<Username> Softswitch, Virtual - Address". I could monitor a TAPI line with the IP address
    but I get an exception when I try to monitor the latter kind. What is the definitive way to pick Shoretel TAPI line using TAPI name?

    TIA

    Gopal

  • #2
    I was just looking for IP Phone: in then making sure the username at the start was correct. Bear in mind if on a terminal server you will get heaps of tapi lines and i've had alot of issues with tapi interops not working in a TS environment.

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