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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • #1

    Good Wireless Headset

    I'm thinking about a wireless headset. Can no longer take the wire from a wired headset getting tangled around my chair. Any good suggestions?

    I found this Jabra which claims to be Bluetooth compatible for my desk phone (ST 560) and cell phone.

    Thanks in advance!
    JPO
    Tags: None
  • #2
    plantronics cs55 with lifter - Google Search

    It would be nice if Shoretel had their own system - such that you could do some basic call handling from the headset.

    Comment

    • #3
      Thanks!

      I have a few who have the CS55...but what does the lifter add? The sales guys in our group do not have the lifter and they say it works fine.

      Thanks again!
      Jonathan

      Comment

      • #4
        Originally posted by jponeill70 View Post
        Thanks!

        I have a few who have the CS55...but what does the lifter add? The sales guys in our group do not have the lifter and they say it works fine.

        Thanks again!
        Jonathan
        The HL10 lifter just makes it possible for you to connect and disconnect calls without being near the phone. You press a button on the headset and the lifter lifts the receiver off-hook and then the call is transmitted to your headset. When you are done with the call, you press the button on the headset again and the lifter hangs up the call.

        Comment

        • #5
          I'm using a CS55 on a IP560G without using a lifter. Our system ver 7.5 supports a wireless headset option in the "Edit User", "Personal Options" section (see attachment).
          Attached Files

          Comment

          • #6
            You do not need the lifter on the shoretel. It will answer and hangup when you have you call manager set to wireless headset. The only thing you will need is the microphone box. It has a small mic that picks up the ringing sound and sends it to the headset. It will not ring in your ear unless you have the mic.

            There is a seperate part number for it. Plantronics would be able to tell you what it is.

            Comment

            • #7
              Originally posted by BIGDOG3c View Post
              You do not need the lifter on the shoretel. It will answer and hangup when you have you call manager set to wireless headset. The only thing you will need is the microphone box. It has a small mic that picks up the ringing sound and sends it to the headset. It will not ring in your ear unless you have the mic.

              There is a seperate part number for it. Plantronics would be able to tell you what it is.
              Nice. Thanks for the tips.

              Comment

              • #8
                The older model phones do not support that function. You may need the lifter.

                Comment

                • #9
                  Plantronics CS70n with RD1

                  Originally posted by BIGDOG3c View Post
                  The only thing you will need is the microphone box. It has a small mic that picks up the ringing sound and sends it to the headset. It will not ring in your ear unless you have the mic.

                  There is a seperate part number for it.
                  This is the Plantronics RD1 ring detector.

                  I like my Plantronics CS70n wireless headset (~$200). You'll need the aforementioned RD1 ring detector (~$30).

                  Works well with our IP230 phones.

                  Comment

                  • #10
                    Will the Plantronics RD1 ring detector work with GN Netcom wireless headsets, specifically the GN 9120?

                    Comment

                    • #11
                      Juat bought cs60 wireless DECT plantronics headset. Better than bluetooth as I can go almost 100metres from m pc!

                      Comment

                      • #12
                        Does anyone have any experience with the Plantronics headsets & accessories for the ST 530?

                        Are there any recommended suppliers for Plantronics accessories?

                        Comment

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