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  • Polycom IP7000 on Version 8.1

    Has anyone connected a Polycom IP7000 to a Shoretel running version 8.1. I have it connected and running but the problem is that when you created dial tone and dial a outside number it does not send out all the digits. If you do not create the Dial tone and just dial the number and press dial it works fine?

  • #2
    IP 7000 Polycom

    This was an issue for both the IP 6000 and IP 7000. You will have to modify the digit map to the following:

    Digitmap
    Must change to the following otherwise dialed numbers will be truncated

    [2-9]11|0T|011xxx.T|91[2-9]xxxxxxxxx|9[2-9]xxxxxxxxx|[1-8]xxxT
    [2-9]11|0T|011xxx.T|91[2-9]xxxxxxxxx|9[2-9]xxxxxx|[1-8]xxxT (for local 7 digit dial)

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    • #3
      thank you very much that worked.

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