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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Prepay option


    We're currently looking for a way to create a prepay option for users using account codes.

    The customer gives a call code to the user with 20 for example and the system should deduct this (using the taxation pulse from the provider) from the user's credit.
    We don't want the call to drop when the user ran out of credit but make it impossible for that user to initiate another call using his code afterwards.

    If there's anyone around that might know a 3rd party soft that can do this or another work around, that would be great..

    Thanks in advance,

  • #2
    Can you provide any details about this "taxation pulse"? I'm not familiar with what you mean.