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  • How can we control the codec used by the SA100?

    The SA100 documentation gives stats for how many calls can be handled for different codecs, but doesn't give much insight on how to control this. Couldn't find anything in the Shoretel KB either.

    Is there a way to control which codec is used by the SA100? We use high bandwidth codecs for intra-site calls, but I'd rather have the SA100 just use G.711 for all conferences to minimize transcoding. I had thought about creating a new site for just the SA100 and setting the codecs there, but before I went down that road was hoping someone else had some experience here.

    Thanks!
    Jeff
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