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  • Disable MOH for SA-400 conference calls

    We have the need for our host of a conference to put the conference on hold and make another call outside of the conference. When the host puts the call on hold the participants hear our MOH, the participants have a hard time discussing things or have to talk over the MOH while its playing. Is there an option to turn off the MOH for conferences??

  • #2
    I have never found an option to disable MOH just for conferences. We ended up creating a user group containing no MOH and then assigned the users to it that use conferences often.