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  • Is it possible to remove web conferencing?

    This is in regards to a Connect system.
    We have a customer wanting to remove all conferencing features except for audio conferencing:
     Audio conferences
    ̶ ̶S̶c̶r̶e̶e̶n̶ ̶s̶h̶a̶r̶i̶n̶g̶
    ̶ ̶W̶e̶b̶-̶o̶n̶l̶y̶ ̶c̶o̶n̶f̶e̶r̶e̶n̶c̶e̶s̶
    ̶ ̶W̶e̶b̶ ̶a̶n̶d̶ ̶a̶u̶d̶i̶o̶ ̶c̶o̶n̶f̶e̶r̶e̶n̶c̶e̶s̶
    ̶ ̶I̶n̶s̶t̶a̶n̶t̶ ̶m̶e̶s̶s̶a̶g̶i̶n̶g̶
    I know to remove IM you simply remove the appliance from the user profile. If your remove the collab appliance this also removes the ability to create an event and conference which people can call into. Unchecking the Allow Collaboration Features check box in CoS permissions only limits file sharing. I have not found a way to restrict the type of conference which users are able to create or host. Is this possible?

  • #2
    My understanding was that web and audio conferences are a licensed feature, so just obtain audio only licenses and don't configure web conferencing (ie don't configure the portal on the appliance and it should only get them audio conferencing).

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    • #3
      also by default it automatically creates a web and audio conference, you just need to customize the message to remove the web link and mention it's an audio only conference.

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      • #4
        Originally posted by bhaikalis View Post
        also by default it automatically creates a web and audio conference, you just need to customize the message to remove the web link and mention it's an audio only conference.
        Therein lies a mystery for me. What do you edit to remove the web link (In Connect) there is some magic form that gets installed with the UCB addin on Outlook, but I have not been able to figure out a way to alter the basic look of it - I can see that there are some values that get taken from locations in ShoreWare Director, but I can't remove the field entirely.

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        • #5
          Originally posted by ShoreTel_Dave View Post

          Therein lies a mystery for me. What do you edit to remove the web link (In Connect) there is some magic form that gets installed with the UCB addin on Outlook, but I have not been able to figure out a way to alter the basic look of it - I can see that there are some values that get taken from locations in ShoreWare Director, but I can't remove the field entirely.
          OK so i haven't really dealt with Shoretel since 2015. At that time Connect was still in Beta (sort of). Officially there is no way to do it via Director/SA100 appliance but i've heard there are ways to modify the templates on the SA100 if you know what you are doing. Otherwise it's just a manual process every time you create a conference in Outlook you'd remove the link. Customizing that form was a feature requested by many and many were not thrilled about the lack of customizations available for it anyway.

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          • #6
            Originally posted by bhaikalis View Post
            Customizing that form was a feature requested by many and many were not thrilled about the lack of customizations available for it anyway.
            Funny you should mention that. Lack of thrills here too.

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            • #7
              Just curious to see if anyone has found a solution for blanking out the URL in the invites.... Customer is not using the web features and wants to remove the URL that is put into the invites. Screenshot attached. Even if they manually delete the URL, the "Click here to join" Can not be deleted.

              2019-04-23_16-00-10.jpg

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