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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • To DMZ or not to DMZ

    Does anybody have any conference bridges behind a firewall? I am having one hell of a time getting one behind an ISA server. Everything works up until the client is signing on, and then the client just sits there and never finishes.

  • #2
    Yes, all of our customers (that have a CC server) have deployed behind a firewall. That being said, ISA has always been a pain in the butt as a firewall. Unfortunately, I can't provide any guidance on why ISA is choking up the bridge...


    • #3
      I love ISA, have used it in many installations without issue. This is the first time I've run into something that has been a complete roadblock. The worst part about the problem is that there is nothing being logged to show me what is happening (or not happening).