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6900 Series phone issues
Starting to play with the 6900 series phones on a MiVoice Connect on prem phone system. We are running 22.23.5600.0 (19.3 SP1). Once I figured out how...
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Edge Gateway Tunnels are dropped and re-established
I hope you can help me with this problem which has been going on for some time.
At a client and also at our office I see individual phone tunnels...Last edited by n1br1; 01-27-2023, 12:34 PM.
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New phone will not get service
We have been using Shoretel for maybe 4 years. We are on 804.2205.1300. We have a few brand new 420g phones in our cabinet that have never been used....
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Moving from Old SG90 Switch to Another SG90 Switch
Our business is a little behind the times with the newest technology. We have an SG90 Switch that has died on us. The computer with Shoreware Director...
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connect to sip
Hello,
I installed Zoiper and managed to connect to my sip account via the vs IP. Now my question is, how do I make this available outside...
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Shoretel 485 - MAC Authentication and Dot1x
Hi all,
We're testing Clearpass NAC for network access control. The Shoretel phones currently boot into the Data VLAN, pick up DHCP and switch...
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Intermittent softphone issues with users in one site
Hi all,
We're an on-prem, mitel connect 22.20.2300.0 customer.
A couple of weeks ago, we started getting reports from a few users that they...
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Contact Center 9 - Reporting fields
I'm trying to get clarification on a reporting field, (Ave Wait Time in Q for all Calls) Attached image
I've tried looking for the reporting...
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