manage ourbound trunk usage

[OldPhoneGuy]

I agree. What is being asked for has been a standard feature in the legacy PBX world for many, many years.

[pathfinder_nick]

I agree with this... A way to modify the outbound trunk being chosen would be a great feature. Other than using custom dial plan which is very cumbersome and hard to figure out.

[PAMC]

It would be great for us to designate the primary use TG and have a secondary TG in case of overflow

[Flipmstr2]

Or better yet, have different trunk gorups overlap. i.e. group A uses TG1 unless it is full then uses TG2, and group B uses TG2 unless full then uses TG1

[meltsley]

That would be handy. I want that too.

[Ryland]

I would like to be able to set the type of hunt sequence used by the ShoreTel system when it decides what trunk to use when dialing out.

Within a given trunk group I would like to be able to set if the individual trunks is going to be used in a round robin, least idle, top down, bottom up manner.