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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Operator Console

    How about being able to monitor all of the extension on your network. I think Operator Console only allows you to monitor 150 extensions.

    We have over 600 extensions and we cant monitor all of them. Although the docs for Operator Console says something like "monitor all of the extensions in your organization"

  • #2
    How would a single operator monitor 600 extensions, even if the operator console would allow it?


    • #3
      well we have multiple operators.


      • #4
        Call presence takes up bandwidth, and while not "large" per say, if alot of those users are across a WAN, this is something to consider.