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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Auto Purge of unused phones

    Sometimes it becomes necessary to replace a phone.
    During this time, one may forget to delete the old phone from the system.
    On a large multisite system where you have the customer actually taking care of some of this, the unused phone list can grow rather large. When I come in and have to do something that relates to the system it would be nice to have all available phones that have been unassigned and unused for 30, 60, 90 dyas to be removed from the system.

    I am not aware of this happening now, and have not seen this request. Forgive if already addressed.