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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Pull a call out of vmail

    On a Comdial system I used to have, if a caller came in and rang your phone, then was forwarded to voicemail, you could press the "Listen" button and hear the vmail as it was being left. You then had a button that, when pressed, would barge in with a stutter tone and allow you to take the call, right then and there.

    I always found it a huge convenience and an awesome feature!

  • #2
    I have had several requests for this answering machine style feature and, as much as I hate to admit it, think that for once comdial had a good idea that could be of some use to the world.


    • #3
      This sounds interesting. Also a little hard due to ShoreTel's design, but I've got some ideas for accomplishing it.