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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • MCM on Blackberry Storm and iPhone

    Any chance of MCM supporting these phones?

  • #2
    Originally posted by croldan72 View Post
    Any chance of MCM supporting these phones?
    Another vote for the iPhone - and a generic Windows Mobile client would be nice too...

    Comment


    • #3
      Another vote to support BB Storm

      Another vote to support BB Storm

      Comment


      • #4
        I have heard that they are working on MCM for the Storm. However, there isn't an ETA.

        Comment


        • #5
          Hurray!

          Well since MCM wont work, you can register your Iphone on a ShoreTel system as a SIP device. I tested and tried it out, if anyone wants help let me know. I basically have an inter-office cordless phone now. When I enter the SIP app on the Iphone, my desktop goes to anon. The second I close the SIP app my desk phone re registers with my extension - neat-o!

          Comment


          • #6
            I am trying to convince my executive team to go with the Shoretel when we replace our outdated PBX in a few months, but the lack of iPhone support for MCM is a tough selling point. They currently can manage their voicemails with our Cisco Unity system on their iPhone, without having to deal with multiple copies of each mesage. Shoretel needs to realize that iPhones in the enterprise are here to stay and develop a MCM app for them soon.

            Comment


            • #7
              Originally posted by rickkaz View Post
              I am trying to convince my executive team to go with the Shoretel when we replace our outdated PBX in a few months, but the lack of iPhone support for MCM is a tough selling point. They currently can manage their voicemails with our Cisco Unity system on their iPhone, without having to deal with multiple copies of each mesage. Shoretel needs to realize that iPhones in the enterprise are here to stay and develop a MCM app for them soon.
              I don't deny that ShoreTel needs to expand MCM to other phones including the iPhone, Storm, etc. However, I personally think that not getting the ShoreTel phone system because of the lack of MCM for the iPhone is a little shortsighted. Also, I'm fairly certain that they are working on both, and currently beta testing them.

              There are other alternatives to managing voicemails w/o using MCM, like YouMail and Google Talk. I understand that any company wants to control their own VM, but YouMail does offer an attractive product allowing you to have a single VM location for your Home, Business and Mobile phones. Google talk also offers something similar.

              Comment


              • #8
                We sync our exchange server with our iPhones, and have voicemails delivered as wave files.

                Comment


                • #9
                  what sip client did you use

                  Comment


                  • #10
                    Originally posted by Eam404 View Post
                    Well since MCM wont work, you can register your Iphone on a ShoreTel system as a SIP device. I tested and tried it out, if anyone wants help let me know. I basically have an inter-office cordless phone now. When I enter the SIP app on the Iphone, my desktop goes to anon. The second I close the SIP app my desk phone re registers with my extension - neat-o!

                    Hello,

                    i'm Ernest From Martinique FWI, i'm very interresting for your solution, can you give me the way to make it work

                    Best regards

                    Ernest MARIE-MAGDELAINE
                    TPRIME TELECOM Martinique FWI

                    Comment


                    • #11
                      The iPhone is currently supported on ShoreTel 11.1 using the ShoreTel Communicator application (free from the iTunes Store) via a reverse proxy to your network.

                      Multiple Blackberry devices are supported, including the Storm, via MCM:

                      ShoreTel Communicator for Mobile [LBS- Location based service]
                       Blackberry 8100 series (Pearl) [No LBS; No Bluetooth]
                       Blackberry 8300 series (Curve) [LBS with dongle; Bluetooth]
                       Blackberry 8800 series [LBS; Bluetooth]
                       Blackberry 8900 series [LBS; Bluetooth]
                       Blackberry 9000 series [LBS; Bluetooth]
                       Blackberry 9500 series (Storm) [No LBS; Bluetooth]
                       Blackberry 9600 series [LBS; Bluetooth]
                       HTC Mogul (Sprint PPC-6800) [No LBS; No Bluetooth]
                       HTC TyTN II [No LBS; Bluetooth]
                       Motorola V3xx series [No LBS; No Bluetooth]
                       Nokia E61i series [LBS with dongle; Bluetooth]
                       Nokia E65 series [No LBS; No Bluetooth]
                       Nokia E71 series [LBS; Bluetooth]
                       Nokia E90 series [LBS; No Bluetooth]
                       Nokia N78 series [LBS; Bluetooth]
                       Nokia N82 series [LBS; Bluetooth]
                       Nokia N95 series [LBS; No Bluetooth]
                       Samsung Blackjack II [No LBS; No Bluetooth]
                       iPhone (OS 3 and later)

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