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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Where Used List

    It would be handy for a link on anything with a directory entry; users, huntgroups, workgroups etc... for there to be a link to a list which would show directory enties that refer to it.
    For example, I have an operator extension which is used as a backup for a few hunt groups or as a "personal assistant" for some other users. I would like to be able to click on a link within the Operator record which would list who is refering to the Operator user.