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  • XMPP support??

    Shoretel's options of getting the Instant Messaging running within the PCM is very limited.

    A. Going the Converged Conferencing route costs a minimum of $10,000 to setup.

    B. For non MS Office shops, setting up OCS 2007 for just Shoretel IM is a bit of an overkill.

    Why not support an open standard, such as XMPP?

    From the XMPP.org:
    "XMPP is the Extensible Messaging and Presence Protocol, a set of open technologies for instant messaging, presence, multi-party chat, voice and video calls, collaboration, lightweight middleware, content syndication, and generalized routing of XML data."

    -Dave

  • #2
    I would second this, we have a number of clients who like the idea of a corporate IM capability, but do not have the 10k+ budget to spring for a conference bridge that they would hardly use outside of the IM functionality.

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    • #3
      I would 3rd the motion. Have been asked several times why do we have to have such costly applications to have IM...

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      • #4
        4th - We've been battling with OCS for way too long and it's far too complicated for some simple IM'ing (with archiving.)

        Would love to be able to use something simple like XMPP!

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        • #5
          I think ShoreTel would sell more Professional Call Manager if they provided a simple instant messaging engine to use it with for a few hundred dollars.

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          • #6
            Here we are 11.1 still no hope.....

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            • #7
              Wait for the ShoreTel SA-100. IM and Web/Audio Conference unit coming soon...

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              • #8
                Originally posted by jstel View Post
                Wait for the ShoreTel SA-100. IM and Web/Audio Conference unit coming soon...
                Don't they already have a conference unit?? Even if this is something new, I'm sure the price will still hover around the $10 grand area. They should just allow us to add an openfire server.

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                • #9
                  We have a SA-100 in our office as part of the Beta test of ST12.0 right now. I haven't had the time to finish the IM segment setup on it yet (probably take me 10 minutes to finish), then I can decomission our OSC2007 server, as we are moving toward cloud solutions for email, and the IM segment is the last peice to go.

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                  • #10
                    Is the SA-100 a physical appliance or can it be run in a virtual environment?

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                    • #11
                      Originally posted by grdne1 View Post
                      Is the SA-100 a physical appliance or can it be run in a virtual environment?
                      It's a physical appliance.

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                      • #12
                        Originally posted by Alex_TAC View Post
                        It's a physical appliance.
                        I believe the virtual appliance is in the roadmap Go see the new Demo kit v3.0

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