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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Integrate Shoretels Authentication with Active Directory

    In our environment we have a hard time maintaining our user accounts usernames, client passwords, and email addresses in the shoretel database. I am currently exploring the idea of linking it to our Active Directory Services and have the authentication happen on the Domain Controllers. I think it would be to Shoretel's benefit to put an option in the director interface to connect some fields to an LDAP server for these authentication requests instead of using a seperate database where everyone in the company has to remember yet another username and password that they usually forget and cannot change without bothering the helpdesk.