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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Networking to an Alcahell 4400PCX


    Have a client running an Alcatel (to their chagrin) at their HQ office and looking to migrate to ShoreTel. Branch sites first, then HQ, but in the mean time, want to network the 2 systems together via VOIP. I am relatively comfortable in doing it T1 to T1 configured as TIE lines, but networking in the truest sense of the word isn't something I am ready to promise. Anybody have any ideas, suggestions, pit falls?



  • #2
    We just ran into the exact same situation - any resolution? possibly SIP trunks? We've successfully used SIP trunks to tie ShoreTel to TrixBox/Asterick but not Alcatel.


    • #3
      Alcatel SIP

      We have configured ST 9.1 to connect to an Alcatel OXO. There is an issue with the transferring of calls which appears to be on the ST side. THe OXE allows you to change a lot more paramaters than the OXO so you sholud have more success