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  • Disconnect Supervision on analog trunks

    Integrating Shoretel with a Vesta 911 system. Motorola is asking for disconnect supervision to be added on the trunks for their equipment. I know Avaya trunks had an option for this, but do not see any setting in Director for this. Anyone have any knowledge on setting this up?

  • #2
    What kind of trunks? I am assuming from the question these are loop start.

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    • #3
      Correct... Loop Start analog

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      • #4
        That should just work on analog loop start trunks from the ShoreTel. Are you getting a trunk from them, or giving them an analog extension as a trunk, or just using a dry pair as a trunk on both ends? Also are you using any custom dial plan codes in the trunk group? Some of those might impact this.

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