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  • The ShoreTel Directory

    How could I find out if the ShoreTel Users have recorded their names via the Directory? Many have not recorded their names and the caller would hear the 8 digit extension number. Not knowing who they are really leaving a message for?

  • #2
    This information can be seen in the user database within MySQL under the field named "MustRecordName" 0= recorded and 1 = no recording
    Lance Paddock
    BTX | Business Telephone eXchange
    1(800) 289-0299

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    • #3
      Thank you!

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