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  • telnet to phones

    Can you change the settings via telnet, I have about 50 phones that I can not physically get to because they are in hazardous areas. I need to change the SNTP address on the phones and instead of physically touching all the phones could I telnet to the phone and change the address.
    I've telneted to phones before, but can't find the command to look at those boot settings or the cached settings.

    Thanks

  • #2
    To turn telnet on to the phones you type phonectl -telneton <phone ip address> .. phonectl is in the "program files\shoreline communications\shoreware server".. You'd have to do this for each phone and even then, I looked around and didn't see a way to change the SNTP address.

    The easiest way to do it is to set up your DHCP server to hand out the SNTP address. If you've got a DHCP server running on server 2k3 then just do the following:

    1. Go to "start, admin tools, DHCP"
    2. Click the "+" next to the server name
    3. Right click "server options" and select "configure options"
    4. Select "004 Time Server"
    5. Enter IP Address(s) of the time server in the ip address field and click "Add" (Or use the "Server Name" field and enter the name of the time server to resolve the IP address, ie. india.colorado.edu)
    6. Click "Ok"
    7. Power cycle the phones (power cycle the PoE switch or reset the phones in director) and you should be good to go.

    -Jack Smith
    Last edited by jrsmith1279; 03-27-2008, 07:25 AM.

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    • #3
      Unfortunately that isn't an option or I would have already set that up, I guess changing settings on the phone via telnet jsut isn't there yet.

      Thanks

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      • #4
        I gotta ask.. If the phones are in an area that is to hazardous for you to get to, who uses them?

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        • #5
          People with Ventilators, you have to walk through pretty nasty areas to get to the different areas the phones are in. I would have to go through a two day safety training, ventilator training and a bunch of red tape, not worth it and they don't seem to excited about me being out in the plant anyways. Usually I will walk one of guys out in the plant through a phone setup or changes, but it takes a long time to got this done. Just looking for a sane way of doing the change.

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          • #6
            Originally posted by southeasternMI View Post
            Can you change the settings via telnet, I have about 50 phones that I can not physically get to because they are in hazardous areas. I need to change the SNTP address on the phones and instead of physically touching all the phones could I telnet to the phone and change the address.
            I've telneted to phones before, but can't find the command to look at those boot settings or the cached settings.

            Thanks
            Did you ever find a way to do this via Telnet - I need to do the same.

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            • #7
              At this point, you cannot edit any IP settings for a phone via a telnet session.
              -LC

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              • #8
                how did the phones get their ip info the begin with? I see you said modifying the dhcp server isn't an option, how about setting up static dhcp mapping on the dhcp server with the right info per mac address.

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                • #9
                  Can the phones be taken out to a safe area? You can make the changes, then send them back in. The settings will persist through a reboot.

                  I have specifically asked TAC about changing settings through telnet before. I had to touch ~250 phones to turn off dhcp, (to work around another bug) then turn dhcp back on when the bug was fixed. They either didn't have a way to do it, or weren't forthcoming. Would have been nice to script that kind of change.
                  Last edited by aclements; 05-08-2008, 03:16 PM. Reason: Adding info.

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                  • #10
                    You could setup custom.txt files for the type of phone or the MAC addresses in question and use the

                    # SntpServer: SNTP server address in dotted decimal format.

                    parameter that is documented there.

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