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  • ShoreTel Current Builds and Versions

    Current Active Builds As of June 2019
    Upgrade Paths
    OS support



    SHOREWARE BUILDS
    Mitel Connect Build 21.90.9738.0
    Upgrade Paths:
    ShoreTel 13 or 13.x (all builds) to ShoreTel Connect
    ShoreTel 14 or 14.x (all builds) to ShoreTel Connect ONSITE

    OS Support:
    ShoreTel Main and Distributed Servers (Standalone, VMware and Hyper-V)
    Windows Server 2016 support for HQ, Remote DVS) and UC30 beginning Build 21.82.9630.0 (R1704 SP1)
    Windows Server 2012 R2 (Standard or Datacenter Editions only) (64-bit version)
    Windows Server 2008 R2 (Enterprise or Standard Editions only) (64-bit version)
    Microsoft Hyper-V Gen 2

    ShoreTel Linux Distributed Servers (VMware)
    VMware ESXi 6.0 & 6.5
    VMXNet3 Virtual adapter not the E1000
    Microsoft Hyper-V Gen 2

    ShoreTel supplied SBE / Distributed Servers (Branch Office Bundles)
    Windows Server 2012 R2 Embedded Edition (64-bit version)
    Windows 2008 R2 SP2 Embedded Edition (64-bit version)
    SBE 100 UC Server 20 and Windows 2008 R2 Embedded OS
    SBE 100 UC Server 25 and Windows 2012 R2 Embedded OS


    ShoreTel 14.2 Build 19.50.1000.0
    Upgrade Paths:
    ShoreTel 12/12.1/12.2/12.3 all CR/GA builds
    ShoreTel 13 all CR builds
    ShoreTel 14 all CR builds
    ShoreTel 14.1 all GA builds

    OS Support:
    Windows Server 2012 (Standard or Datacenter Editions only) (64-bit version)
    Windows Server 2012 R2 (Standard or Datacenter Editions only) (64-bit version)
    Windows Server 2008 (Enterprise or Standard Editions only) with SP2 (32-bit version)
    Windows Server 2008 R2 (Enterprise or Standard Editions only) (64-bit version)
    Windows Server 2008 R2 (Enterprise or Standard Editions only) with SP1 (64-bit version)
    Windows Server 2016 support for HQ, Remote DVS) and UC30
    (beginning BUILD 19.49.7200.0+)

    ShoreTel 13.3 Build 18.63.7500.0
    Upgrade Paths:
    ShoreTel 11/11.1/11.2 all CR/GA builds
    ShoreTel 12/12.1/12.2/12.3 all CR/GA builds
    ShoreTel 13/13.1/13.2 all CR/GA builds

    OS Support:
    Windows Server 2008 (Enterprise or Standard Editions only) with SP2 (32-bit version)
    Windows Server 2008 R2 (Enterprise or Standard Editions only) (64-bit version)
    Windows Server 2008 R2 (Enterprise or Standard Editions only) with SP1 (64-bit version)




    CONTACT CENTER (ECC) (SCCC)
    ShoreTel Connect Contact Center 507.85.3221
    Upgrade Paths:
    ECC9 (all GA builds) to ShoreTel Connect Contact Center
    OS Support:
    Microsoft Windows Server 2012 R2, 64-bit, Standard & Data Center
    Microsoft Windows Server 2008 R2, 64-bit, Standard & Data Center (SP1)
    VMWare vSphere ESXi 5.5
    VMWare vSphere ESXi 6.0
    Microsoft Hyper-V Gen2 (Supported on SCCC Server but not IVR Distribution Server Station)


    Contact Center 9 Build 506.9.2400.0
    Upgrade Paths:
    ECC9 (all GA builds) > MCCC
    OS Support:
    Microsoft Windows Server 2016, 64-bit Standard & Datacenter
    Microsoft Windows Server 2012 R2, 64-bit, Standard & Data Center
    Microsoft Windows Server 2008 R2, 64-bit, Standard & Data Center (SP1)


    VMWARE AND HYPER-V:
    VMWare vSphere 6.0, and 6.5 with the following guest operating systems:
    Microsoft Windows Server 2016, 64-bit Standard & Datacenter
    Microsoft Windows Server 2012 R2, 64-bit, Standard & Data Center
    Microsoft Windows Server 2008 R2, 64-bit, Standard & Data Center (SP1)


    Microsoft Hyper-V 2012 R2 Windows Server 2012 R2 Generation 1 and Generation 2 with the following
    guest operating systems:

    Microsoft Windows Server 2012 R2, 64-bit, Standard & Data Center

    Contact Center 8 Build 505.10.1603.0
    Upgrade Paths:
    ShoreTel IPBX Version 12.3 or later is required & ECC6 (503.3.5406.0 and higher builds) ECC7 or ECC8
    OS Support:
    Microsoft Windows Server 2012 Standard & Data Center
    Microsoft Windows Server 2008 Standard & Enterprise (SP2)
    Microsoft Windows Server 2008 R2 64bit (without & with SP1)
    Microsoft Windows Server 2003 R2 Standard & Enterprise (SP2)
    VMware ESX/ESXi 4.1 (with Windows Server 2008 only)
    VMware ESX/ESXi 5.0/5.1 (with Windows Server 2008 only)



    Contact Center 7 Build 504.8.6801.0
    Upgrade Paths:
    ShoreTel IPBX Version 11.2 or later & ShoreTel Contact Center 5.1 is the minimum version required
    OS Support:
    Microsoft Windows Server 2008 Standard & Enterprise (SP1 & SP2)
    Microsoft Windows Server 2008 R2 64bit (without & with SP1)
    Microsoft Windows Server 2003 Standard & Enterprise (SP1 & SP2)
    Microsoft Windows Server 2003 R2 Standard & Enterprise (SP2)
    VMware ESX/ESXi 4.0/4.1 (with Windows Server 2008 only)
    VMware ESX/ESXi 5.0 (with Windows Server 2008 only)



    Mobility Router
    Mitel Connect Mobility Router 9.5.1905.106

    Mobility 8.1 Build 8.1.10.16

    Mobility 8.0 Build 8.1.10.107
    Mobility 7.1 Build 7.1.40.106
    Mobility 7.0 Build 7.0.10.257
    Mobility 6.1 Build 6.1.30.118



    Discontinued Builds
    All releases that are not listed are considered discontinued
    ShoreTel 13 is in Controlled Release
    ShoreTel 14 is in Controlled Release

    The list above is intended to be informational and represent the versions and builds of software that are generally available. All topics related to this subject that pre date this post have been removed. Higher build #s do exist but they are not in the list of generally available builds to all customers.
    Last edited by Lance; 06-20-2019, 08:52 AM.
    Lance Paddock
    BTX | Business Telephone eXchange
    1(800) 289-0299
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