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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • 115 Wall Mount Kits

    We ordered / received approx. 100 wall mount kits for the 115 phone(s).

    These kits include (each):
    1 - 3' Cat5 Cable
    1 - 6' Cat5 Cable
    1 - Wall Bracket
    1 - Screw/anchor set

    The problem I have is most of out hallphones have a RJ45 jack on the wall plate. Installing these phones with a 3'-6' cable is a bit of overkill, and leaves a LOT of wire tucked in behind the phone coiled up to make it look nice.

    I tried to make a shorter cable (6 inches) but standard RJ45 ends are too long. The RJ45 ends on the cabled shipped to us by ShoreTel are "mini" and are about half the length of standard ones.

    I have been searching on and off for a couple weeks, and I cannot find where/how to obtain these "mini" RJ45 ends. I have checked with a few wiring vendors we use, and they nor their suppliers have ever heard of such a thing. I send off a few cables with them for inspection to prove that they do infact exist.

    Is this some proprietary mess? Or is there some way we can get these ends, or a resonable length cable of say 4-6 inches, instead fo 3-6 feet?!


  • #2
    I ran into the same problem installing over one hundred IP 110 wall mounts. I ended up taking the six foot supplied cable and cutting both ends to six inches leaving the mini RJ45 on one end of each six inch piece. I then crimped a standard RJ45 plug on the cut end of each six inch piece. Plug the mini RJ45 into the wall jack and the standard plug into the phone. Everything just fits. I like you have been doing a search for the mini plugs that are supplied on the six foot cables but am not able to come up with anything. I'm not sure what I would use for a crimper if I did find them. Seems to me that if ShoreTel supplied a six inch cable with the wall kit it would be a much better idea.


    • #3
      I'll give that a shot. Thanks much!

      I've tried self made cables with standard RJ45's on each end, but haven't yet tried what you suggested. If it works well, I'll have a weekend full of turning 50 of the 6' cables into 100 of the 6" cables =/


      • #4
        Good Luck! That's a lot of work and not much fun.


        • #5
          It's not related to the previous problem, but we have an issue where the Shoretel 115 handset keeps slipping off it's wall-mounted base until it's placed just-so. Does anyone have any tips or suggestions as to how they've overcome this problem?
          (If anyone wants to post a more user-friendly handset / base case design to Shapeways, I'd happily be your first customer!)


          • ShoreTel_Dave
            ShoreTel_Dave commented
            Editing a comment
            Warm up the base plates a bit to soften them before applying them to the phone.
            Or use epoxy.