I just finished the TC-101 ShoreTel Certified Installer course in Mesa, Arizona yesterday and took the test today.. I learned a few new things here and there and actually got the chance to do things like multi-site setups, experiment with SIP trunks and T1 tie lines since I haven't had a chance to do these things in the real world yet. Although I did learn things, I feel like most of the information that I received in the course was stuff that I learned on my own by just setting up a system for the first time. The question I have is, how much more advanced is the Advanced System and Troubleshoting course (TC-104)... Ajay Hauzaree, the instructor who taught the course that I attended, said that he recommends that you be a CCNA before taking the advanced course because you need to completely understand all aspects of networking.
Has anyone taken the advanced course? Can you give me a little insight as to how advanced the course is?
Thanks,
Jack Smith
Has anyone taken the advanced course? Can you give me a little insight as to how advanced the course is?
Thanks,
Jack Smith
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