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  • Softphone on Citrix

    Anyone using softphone with Citrix presentation server?

  • #2
    I don't think you will be able to get softphone to work under citrix.
    ShoreTel phones, including the softphone use the mac address as part of the registration. So all the users on the citrix server will have the same mac address.

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    • #3
      When you install Call Manager on a Citrix or Terminal services server, there is an extra command you have to run after the install to get it to work right. That command removes the Soft Phone ability. Citrix is not designed for that kind of use.

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