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  • IP8000 Voice Speaker Issue Crackle

    Just purchased used IP8000 phones, setup just find, but when listening to speaker and end of every sentence you get a crackle sound, kind of like the blown car speaker sound but only and end of sentences ?

    Tried two phones and same issue, I'm thinking codec? Not problems with any of our normal phones.

    We are on Shoretel/Shoreware ver. 10 on Server

    and IP Phones have firmware verision ST_PH1_3.6.1 (1)

    Any ideas sorry this is my 1st time posting..

    Thanks

  • #2
    Originally posted by rangerhouse View Post
    Just purchased used IP8000 phones, setup just find, but when listening to speaker and end of every sentence you get a crackle sound, kind of like the blown car speaker sound but only and end of sentences ?

    Tried two phones and same issue, I'm thinking codec? Not problems with any of our normal phones.

    We are on Shoretel/Shoreware ver. 10 on Server

    and IP Phones have firmware verision ST_PH1_3.6.1 (1)

    Any ideas sorry this is my 1st time posting..

    Thanks
    Would like to add that if call from outside line no crackle..

    Comment


    • #3
      I am interested to know if you find anything as we've had some sound quality issues similar to what you describe with our IP 8000's on 10.1 b7406.

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