Announcement

Collapse

Welcome to ShoreTelForums.com

Welcome to ShoreTelForums.com!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
BTX
See more
See less
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Server Hardware?

    What is needed for a Shoretel server?

  • #2
    Originally posted by Plumcrazy09
    What is needed for a Shoretel server?

    Generally we put in a dual-core proc with 2GB of ram and raid5. That being said, you can get by with a lot less of a box (single core proc with 1GB of ram).

    Comment


    • #3
      That is a pretty generic question, but here are the hardware requirements from the Planning and Installation guide of ShoreTel 6.1:

      The hardware requirements for the main and distributed servers vary depending on system size and peak call load.

      Users Load(calls/hour) Processor RAM Network Peripherals

      100 1,000 Pentium 4 2.4 GHz 1 GB 100 Base-T Sound card, speakers, and mic
      500 5,000 Pentium 4 3.6 GHz 1 GB 100 Base-T Sound card, speakers, and mic
      1,000 10,000 Dual Xeon 2.8 GHz 1 GB Dual 100 Base-T Sound card, speakers, and mic
      2,500 25,000 Dual Xeon 3.2 GHz 2 GB Dual 100 Base-T Sound card, speakers, and mic
      5,000 50,000 Dual Xeon 3.6 GHz 4 GB Quad 100 Base-T or Gigabit Ethernet Sound card, speakers, and mic
      10,000 50,000 Quad Xeon 3.0 GHz 4 GB Quad 100 Base-T or Gigabit Ethernet Sound card, speakers, and mic

      Hope that helps

      Comment


      • #4
        We usually sell the same as Chris, Dual Core, 2gb, Raid 5.

        Comment


        • #5
          How about OS? Does it require Windows server or does XP Pro work fine? This is for a small install of approximately 100 users or less. We are replacing our Merlin Magix system with a Shoretel system and the quote shows a server but no description of that server.

          Thanks.

          Comment


          • #6
            I think you need Windows 2003

            Comment


            • #7
              Server needed

              Make that SERVER 2003. And for some odd reason ShoreTel TAC thumbs their nose at the Server 2003 SBE. We have used it and encountered no problems.

              Comment


              • #8
                Requires Server 2003 Standard or Enterprise edition 32-Bit (64 bit is not supported).

                SBS should work with no issue.... Just don't put in the other cds (which install Exchange, SQL, etc.).

                Note that you should be running SP2 to prepare to future versions of Shoretel that will require 2003 SP2 for the base installation.

                Comment


                • #9
                  Our Shoretel server is a Dell Optiplex 320 with a 3 Ghz Celeron D, 1GB Ram, with Windows Server 2003 (Appliance Edition). Not saying that's ideal, but that's what they gave us and it has been reliable for 50 users.

                  Comment


                  • #10
                    Originally posted by LonnieBear
                    Our Shoretel server is a Dell Optiplex 320 with a 3 Ghz Celeron D, 1GB Ram, with Windows Server 2003 (Appliance Edition). Not saying that's ideal, but that's what they gave us and it has been reliable for 50 users.
                    That us Shoretel's Small Business Edition setup. It's designed for up to 50 users. Only Shoretel can sell the Telecommunications Appliance Edition of Server 2003, and they only offer it in there Small Business package. I've installed about 6 or 7 of these, with no issues.

                    Charles

                    Comment


                    • #11
                      Shoretel server

                      I do not recommend Shoretel server as it's basically a desktop grade hardware ( not to mention cut down Windows 2003 server ) - all the way to single SATA drive.

                      my 2c

                      Comment


                      • #12
                        Originally posted by mr-s
                        I do not recommend Shoretel server as it's basically a desktop grade hardware ( not to mention cut down Windows 2003 server ) - all the way to single SATA drive.

                        my 2c
                        Agreed, it's not always the best solution, but I have some small deployments, including a 6 user systems. A good backup solution is key in this situation.

                        Comment


                        • #13
                          I'm sure the shoretel appliance "server" works well for many - including myself.

                          However potential buyers shold be aware that this "server" comes with one 1-year-warranty SATA drive. Today's SATA drives have a tendency to last few months past their warranty period so it's like asking for a nice downtime in year two. Once I found out about it I quickly installed 2nd HD to which I image the server to.

                          Btw, in case someone is interested, free imaging software - partedmagic - runs well on Shoretel appliance.

                          regards,
                          mr-s
                          Last edited by mr-s; 01-29-2008, 04:06 PM.

                          Comment


                          • #14
                            Software Requirements
                            This version (6.1 build 8902) of ShoreTel software was tested and certified on the following platforms:
                            • ShoreWare Main and Distributed Servers
                            • Windows Server 2003 (Enterprise or Standard Editions only) with and without
                            SP1 (Web Edition is not supported)
                            • Windows Server 2003 Release 2
                            • Internet Explorer 6.0 + SP1
                            • Internet Explorer 7
                            NOTE All operating systems are for 32-bit. There is no support for 64- bit in this
                            release.

                            Comment

                            Working...
                            X
                            😀
                            🥰
                            🤢
                            😎
                            😡
                            👍
                            👎