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  • Shoretel player not showing in outlook

    I have a 7.5 system where one call mgr user gets a voicemail in outlook but the shoretel player is not attached just the wav file. Was working fine but just stopped working. Everyone else is fine. I unistalled the outlook intergration and reinstalled it still nothing. I unistalled pcm and reinstalled it..still nothing. The one thing i did notice is that when the send recieve happens the player pops at the bottom letting me know I have a new message and if i catch it there it works... If I wait for it in the inbox no player.. Any ideas?
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