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  • MultiTech FaxFinder 820

    We are on Shoretel 9.1 and I have just finished setting up a FF820 FaxFinder server.
    Everything is working other then the redirection part. When ever I test from a fax machine to my extension it will go to voice mail. Even if I pick up the call and try to get it to redirect, it doesn't.
    Anyone have any ideas or suggestions? (that will help)

  • #2
    Make sure you have the site's Fax redirect extension set to the Fax Finder.

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    • #3
      Smithermang - Thank you. I knew it had to be something simple since everything else was working. Again - Thank you!!!!

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