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  • Mediatrix 2101 ShoreTel 9.X

    I have been using a Mediatrix 2102 with fax machines in version 7.5. I recently upgraded to 9.1 and the 2102 no longer works. The fax machine will answer then the call will imediately drop. After looking at the log files it appears the mediatrix is dropping the call. Has anyone been successfull in setting one up in 9.x? I have tried configuring it as a sip trunk and sip extension.

  • #2
    I have successfully set up an 1102 on 9.1. I am not sure what the difference is in a 2102 but if they are similar and you want to try my method let me know I can email my document to you.