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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • capacities question

    i have alot of literature on shoretel but these two questions elude me
    i am hoping someone knows them off the top of their head

    how many page groups can you have on a system ( i know the max
    is 100 ph per page group) but how many groups?

    how many pick-up groups can you have per system?

    do these numbers change with the number of sg boxes and/or sites or not

    thanks for your time

    oh - what brought this on was in one of my page groups it will let me put as many ext in it as i choose (up to 100), and although all are allowed pg status, not all will recieve internal pages and they arent in dnd