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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Shoretel and Digital Loggers

    Have a current customer looking to upgrade to shoretel, currently running an old meridan system. They are a city entity so they have a PD with dispatch/911. Currently they have a DEES MRI digital analog converter that converts to analog and have phone side recording using an Eventide VR240 digital logger. Eventide says they no longer support that model. So an upgrade is inevitable. Has anyone had any experience with using digital loggers and shoretel? I know the TPP don't have any certified, but is there any out there that work?