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Welcome to ShoreTelForums.com!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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BTX
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  • page port issues

    i am having trouble getting the page port to cooperate.
    i can page overhead from my T1K but not my sg90.
    i am using a mini (stereo) cable from pg port to the tel inputs (6/7)
    of pg amp and it works fine but only thru T1K - not sg90
    i have overhead pg enabeled in cos and port assigned and ext # set up
    in "sites" -- am i missing anything or does it just not work on a sg90?

  • #2
    Did you change the "Paging Switch" on the "Sites" page to the SG90?

    Comment


    • #3
      yes
      i have verified i have all the settings the same (except selecting right sg switch on sites page) and T1K will page but sg 90 wont

      Comment


      • #4
        conclusion

        i found that you do have to use a "stereo" mini plug instead of a "mono"
        and although it is a stereo plug which has 3 conductors, only one of the sides work - in other words when you strip back a stereo plug you will most likely see a red, white, and unshiedled copper stranded wire- i used the unshielded and red wire for my talk path and it worked fine - hope this is accurate and helps someone else

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