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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Distinctive ringing for Hunt Group

    Can you change Hunt Group ringing? permalink


    Several replies that would like to have this. Nobody replied if it is possible. Can you have a distinctive ring on a hunt group call.(Calls "0" out of Auto attendant to an "operator's hunt group".

  • #2
    No you cannot. There are no ECH rules that allow choosing based off originating extension, only off of caller ID. ECH rules and internal vs. external are the only native ways ShoreTel allows for customizing ring tones to my knowledge.