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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Analog Alarm Line - Remove 9

    Hello there. is there anyway to remove the need to dial 9 on an analog port for an alarm line?

  • #2
    What version of ST are you running?


    • #3
      An RJ 31X will do the trick. Should not go through the ST any way. They cost about $6.00.
      To be fancy, VIKING Electronics makes a device that will do the same for 4 devices for about $85.


      • #4
        Please see