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Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Member

    Hi all, I am new to the forum.
    Is any one has display issue with shoretel 560 phones, I opened a new box connected just like other 3 they are fine. This one phone is showing black strip instead of charactors with the white backgroud. Phone works fine but we cont read anything other than just black strip which is equal to word length. But while booting the phone I see the letters then it turns into black strip. I unplugged and plugged in back sevaral times no use. Any idea what is wrong with it, your feed back is appreciated.

  • #2
    Sounds like you have a bad LCD. Return to the person/company you purchased from.