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  • Off system extensions

    I setup a PRI trunk group and create a OSE table to send extensions between Shoretel and a legacy PBX. What else needs to be done or settings that I need to be aware in order for these to systems to send and receive digits. Just wondering if anyone has had experience with a PRI bridge bewteen systems.

  • #2
    What PBX are you connecting to? I have done this with an Avaya Merlin Magix.

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    • #3
      Originally posted by Smithermang
      What PBX are you connecting to? I have done this with an Avaya Merlin Magix.

      We've done with it a Nortel option 61c.

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      • #4
        I got the OSE outbound working, my only question is on the inbound calls. When you set up the trunk group for inbound extension calls (five digit) do you have to enter all the extensions coming from the PBX in the DNIS table in order for the trunk group to route those digits to the shoretel phones or will the trunkgrp automatically send those digits to the proper extensions (The PBX and shoretel has 5 digit extensions).

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        • #5
          Originally posted by southeasternMI
          I got the OSE outbound working, my only question is on the inbound calls. When you set up the trunk group for inbound extension calls (five digit) do you have to enter all the extensions coming from the PBX in the DNIS table in order for the trunk group to route those digits to the shoretel phones or will the trunkgrp automatically send those digits to the proper extensions (The PBX and shoretel has 5 digit extensions).

          The Shoretel system will automatically route it properly (as long as it is recieving the expected number of digits).

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          • #6
            Also make sure you have tandem trunking enabled. We had trouble with a Fax server that connects to the system over a t1 card not accepting inbound calls from a trunk till we enabled that.

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            • #7
              I thought the tandem trunking was just for shoretel to shoretel applications.
              (least cost routing stuff)

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              • #8
                We have tied ShoreTel to Option 61's and option 11's. We have full functionality (including names + ext) both ways

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