Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
See more
See less
  • Filter
  • Time
  • Show
Clear All
new posts

  • VB TrunkTest Tool

    Does anyone know of a way to install and use the VB trunk test tool on a PC other then the Shoretel server? Or a way to get a visual presence of all Trunks and their current status?

    I tried copying the vbtrunktest.exe to a remote pc and found it needed a com object so I grabbed the entire shoretel folder and copied that over. Now it will launch but reports an error that the class is not registered.

    Any help would be greatly appreciated!


  • #2
    ShoreTel doesn't support a way to do this.
    Trunk Test Tool uses TMS and TAPI to monitor the trunks present in the system.
    So, it needs to be on the HQ server so the software can monitor the trunks that the server is aware of.

    You might be able to publish the trunk test tool as a Citrix App from the HQ server, but that is getting onto unsupported configs, and could cause damage to your system.


    • #3
      Yea thats a bit too deep for me...