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  • Group Pickup speed dial?

    Is there a way to speed up "Group Pickup" ?

    With the OLD Avaya G3, they could press *7 and it pickup any ringing extension in the group.

    Now with the ST, they have to press *13651 (to pickup group 651.) This isn't going over very well and people are unhappy.

    I programmed a button on the IP230's but some people only have IP115's.

    Is there anything I can do?

    Thanks!

    Jay C.
    ShoreTel 8.1
    Build 13.24.5910.0

  • #2
    There may be a way through editing the dialing plan, but I am not a dialing plan guru. Perhaps someone else could chime in with the correct string to add?

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