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  • Call Pickup Group

    Can a DID ring a "Call Pickup Group"? Or does anybody know of a way to ring multiple phones? Customer had a DID ringing all phones after hours in old system and I'm trying to replicate this. Help.

  • #2
    Place them in a hunt group with "simultanious ringing" and direct the DID to the hunt group after hours.

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    • #3
      You could do the same with a Workgroup also and make it Simultaneous ring. This would give you more capacity depending on how many phones you want to ring at once.

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      • #4
        That limits you to only 16 phones ringing. That won't be enough to ring in a 2 story office building.

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        • #5
          It sounds like you need night bells on each floor.

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          • #6
            Can't do but one nite bell per site. Still searching.

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            • #7
              The instructions for installing multiple night bells lies in ShoreTel Knowledge Base Article KB12978. Hope this helps.

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